We welcome and encourage open discussion on PROCAPS´ social media sites - including but not limited to our blogs, Facebook, Twitter, YouTube pages and online story-sharing forums - and look forward to any comments, stories and experiences you want to share.
We make reasonable efforts to monitor participation to ensure that you stay on topic, are courteous and avoid making offensive comments. Please remember that information posted on any of our social media platforms shouldn't be considered medical advice and shouldn't replace a consultation with a health care professional.
Please be aware that once you post something online, there's the potential for thousands (or hundreds of thousands) of people to read your words, even years from now. As a result, we suggest that you exercise caution when posting information on any of our social media sites and that you not disclose personal identifiable information like your location, medical record number, financial information, etc.
The PROCAPS, Facebook pages, Twitter accounts, Instagram account, YouTube channel, and Google+ accounts (collectively, “social media channels”) are social media locations for community members to connect to and learn about PROCAPS through information, pictures and video concerning initiatives and programs. Our goal is to provide useful and interesting content about our company and foster an open and respectful dialogue relating to the specific issues and topics covered in our posts and tweets and other multi-media.
PROCAPS reserves all rights relating to the company's social media channels, including but not limited to: (i) adding, removing, or modifying any content, (ii) blocking disruptive users; and (iii) discontinuing any of our social media channels at any time. Discussion of medical and health topics should never be construed as medical advice. You are advised to contact a health care professional in your area if you need medical advice. PROCAPS does not represent that the information on PROCAPS´ social media channels is accurate, complete, reliable, useful, timely or current. You read all content at your own risk. Do not rely on the information or advice in any of these postings.
Defamatory, malicious, obscene, intimidating, discriminatory, harassing or threatening comments or hate propaganda;
Calls to violence of any kind;
Activity that violates any law or regulation;
Attempts to target PROCAPS or PROCAPS Followers to offer goods or services, of either a commercial or private nature;
Spam directed at PROCAPS or any of PROCAPS´ Followers, including any form of automatically generated content or repeatedly posting the same content;
Content that includes medical advice that may be unsolicited and/or unverified;
Content deemed to constitute an unapproved use of any of our products or is otherwise false or misleading;
Any potential infringement upon any intellectual property rights, including but not limited to, brand names, trade names, logos, copyrights or trade secrets of any person, business or place;
Other content deemed to be off-topic or to disrupt the purposes of the channel, its Followers, and its sense of community and acceptance; and
Content posted by fake or anonymous users.
Our social media channels are not the appropriate place to resolve issues, complaints or suggestions about individual sales and service experiences or our products. This does not mean we do not want to hear about such issues, but these types of concerns are best handled by trained representatives. If you’re interested in sharing comments or feedback outside the scope of these channels, you can send a message through the website tab on contact. Comments may be forwarded to other PROCAPS departments and personnel to ensure appropriate follow-up.
You should understand that content you submit to our social media channels is public and will not place PROCAPS under any obligation to you. This means PROCAPS is free to disclose and use the ideas contained in content on a non-confidential basis to anyone without any liability to you. You should also not use PROCAPS’s social media channels to submit unsolicited ideas. Generally we don’t accept these, and if you submit any – for example by posting them – you need to understand that you don’t have ownership rights in such ideas, that we won’t compensate or reward you, and that we don’t waive any rights to use similar or related ideas previously known to us, developed by our employees, or obtained from other sources. You agree that by posting content on our social media channels, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit and display and distribute such content in any and all media or distribution methods now known or later developed. Further, by submitting content you represent and warrant to PROCAPS that you are the sole owner of the content and that PROCAPS’s use of the content will not violate the rights of any third party, including, but not limited to copyright rights; and that you will defend and hold PROCAPS harmless from any and all claims arising therefrom. By submitting content you waive any right to inspect or approve of such uses and agree to hold harmless PROCAPS and all others identified above from any and all claims you, your heirs, executors or assigns may at any time have against PROCAPS on account of the granting of the license or arising out of PROCAPS’s use of the content.
This page is intended for a global audience. All Terms and Conditions of Facebook, Instagram, Twitter, and YouTube, and Google+ apply, respectively.